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Privacy Policy
Project Intervene is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how personal information is collected, used, disclosed, and stored in the course of operating our website and providing our services.
We may collect personal information including your name, email address, phone number, and details relating to your property or project when you submit an enquiry, communicate with us, or engage our services. In addition, limited non-personal information such as IP address, browser type, and website usage data may be collected to assist in maintaining and improving our website and services.
Information is collected directly from you through website forms, email correspondence, telephone discussions, and other interactions. We only collect information that is reasonably necessary to assess your enquiry, provide our services, or communicate effectively in relation to your project.
Personal information is used for the purposes of responding to enquiries, providing building consultancy, inspection, compliance, and project-related services, and facilitating communication with you. Information may also be used for internal administrative purposes and to improve the quality and delivery of our services. Submission of an enquiry or engagement of our services does not, of itself, establish a formal client relationship or create any ongoing obligation on the part of Project Intervene unless expressly agreed.
Project Intervene does not sell or rent personal information. However, your information may be disclosed where reasonably required to deliver our services, including to contractors, consultants, insurers, or regulatory authorities. We may also disclose information to third-party service providers who assist in operating our business, such as IT systems and hosting providers. Any such disclosure is limited to what is necessary and is undertaken on a confidential basis where reasonably practicable.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, you acknowledge that transmission of information over the internet is not completely secure, and Project Intervene does not warrant or guarantee the security of information transmitted electronically.
Where personal information is provided in connection with building works, property conditions, defects, or disputes, such information may form part of technical assessments, reports, or professional opinions. Project Intervene does not accept responsibility for how such information is used by third parties outside the intended purpose for which it was provided, unless otherwise agreed in writing.
You may request access to personal information held about you and request corrections where necessary. Requests can be made by contacting us using the details below. We reserve the right to verify your identity before providing access and to refuse access where permitted by law.
Our website may use cookies or similar technologies to enhance functionality and analyse usage. These technologies assist in improving user experience and website performance. You may disable cookies through your browser settings, although this may affect certain features of the website.
This website may contain links to external websites for convenience. Project Intervene does not control and is not responsible for the privacy practices or content of third-party websites.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The current version will always be published on this page.
If you have any questions regarding this Privacy Policy or the handling of your personal information, you may contact Project Intervene.